Eq999's Terms and Conditions
— Know before you play

1General Terms & Introduction

eq999 is a licensed online gaming and betting platform. These Terms and Conditions ("Terms") form a legally binding agreement between eq999 and its users. By accessing or using the eq999 website, mobile site, or any digital service, these Terms apply automatically.

These terms and conditions are subject to change at any time. Any updates take effect immediately upon publication on the website. Please check this page regularly. eq999Continued use of -'s services after any changes have been made will be considered your acceptance of the updated terms.

In these terms, "we", "us", or "eq999" refers to the eq999 operating company. "You" or "user" refers to any registered or unregistered visitor of eq999.

2Account Registration and Accuracy of Information

eq999To use -'s services, you must create a personal account. All information provided at the time of registration must be truthful, accurate, and complete.

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• The name, address, date of birth, and ID details provided at registration must be accurate.
• You are responsible for keeping your account password confidential. Do not share your password with anyone.
• You are solely responsible for all activity carried out through your account.
• If you notice any suspicious activity on your account, contact our support team immediately.
• Additional documents may be requested as part of KYC (Know Your Customer) verification.

3Age & Eligibility Requirements

eq999-'s services are available to adults aged 18 and above only. Registration by minors is strictly prohibited.

• At the time of registration, you must confirm that you are at least 18 years of age.
• Eq999 may request a copy of your national ID or passport at any time for age verification purposes.
• Withdrawals may be restricted or placed on hold until verification is complete.
• If a minor's account is discovered, all transactions will be voided and the balance will not be refunded.

4Bonuses & Promotional Offers

eq999 Welcome bonuses, cashback, free bets, and special promotions are offered from time to time. Before claiming any offer, please read the specific terms and conditions that apply to it.

• Claiming a bonus generally requires meeting a specified Wagering Requirement.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the required Wagering Requirement has been met.
• The same promotion cannot be used across multiple accounts.
• Violating bonus terms may result in the bonus being voided and any associated winnings being forfeited.
• Separate terms apply to VIP program bonuses and benefits; for details VIP page here.
• Eq999 reserves the right to modify or cancel any promotion at any time.

5Deposit and Withdrawal Terms

eq999Deposits and withdrawals on - are simple and convenient via bKash, Nagad, and Rocket. The following terms apply to all transactions:

• Minimum deposit and withdrawal amounts are subject to the limits set on the platform.
• Full account verification (KYC) must be completed before a withdrawal can be processed.
• Withdrawals are typically processed within 1–3 business days.
• Withdrawals may only be made to a payment method registered in your own name.
• In the case of suspicious transactions, eq999 may place a hold on withdrawals and request additional documentation.
• If money laundering or fraud is suspected, the relevant authorities will be notified.

6Betting Rules & Gaming Terms

eq999All users must follow the rules below when betting and gaming on -. These rules apply across all sections — Sports Betting, Live Casino, slots, and Bingo.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If any game or bet is left incomplete due to a technical issue, eq999 will make the final determination.
• Game outcomes are determined by an RNG (Random Number Generator) system, certified by an independent third party.
• Any winnings obtained by exploiting a system error or bug will be voided.
• In Live Sports Betting, bet outcomes will be determined after the official result is announced.

7Prohibited Activities & Conduct

eq999 The following activities are strictly prohibited to ensure the fair operation of the platform and a level playing field for all users:

• Bonus abuse or collecting bonuses through multiple accounts.
• Collusion or coordinating with other players to manipulate outcomes.
• Use of software bots, automation tools, or any unauthorized third-party software.
• Attempting to hack the system or gain unauthorized access.
• Accessing or stealing another user's account credentials.
• Transacting through money laundering or illegal funds.
• Harassing or attempting to defraud other users.

8Account Suspension and Termination Policy

eq999 reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of these terms and conditions.
• Failure to pass KYC verification or submission of false information.
• Suspicious or unusual betting patterns are detected.
• Account inactive for an extended period (more than 12 months).
• The user has submitted a self-exclusion request.

Eq999 will generally notify a user before terminating their account; however, in cases of serious violations, termination may occur without prior notice.

9Privacy and Data Protection

Protection of Your Personal Information eq999- treats your privacy as its highest priority. For full details on how we collect, use, and protect your information, please refer to our Privacy Policy available.

• Your information will never be sold to third parties.
• Information may be shared when required by law or upon request from a regulatory authority.
• All data transfers are protected with 256-bit SSL encryption.
• You have the right to request deletion or correction of your personal data.

10Limitations of Liability

eq999 We always strive to provide reliable service; however, our liability is limited in the following areas:

• Losses caused by internet disconnection or device-related issues.
• Delays or issues caused by third-party payment providers.
• Unexpected technical errors or server downtime.
• Losses resulting from the user's own negligence or provision of incorrect information.

Eq999 is not liable for any direct or indirect damages arising from circumstances beyond our reasonable control. However, if you have a complaint, please contact our support team — we will do our best to find a resolution.

11Right to Modify Terms

eq999 reserves the right to modify, amend, or remove these terms and conditions at any time. When changes are made, a notice will be published on the website and the "Last Updated" date at the top of this page will be revised.

Continued use of eq999 after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.